Privacy Policy

1. Introduction

Hubfollo ("Company", "we", "our", "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services. By using Hubfollo, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of data:

• Personal Information: name, email, billing details, phone number, company details.
• Account Information: login credentials, subscription preferences, support requests.
• Usage Data: IP address, browser type, operating system, device identifiers, activity logs.
• Marketing Data: campaign interactions, preferences, and communications.
• Cookies & Tracking: information stored via cookies, pixels, and analytics tools.

3. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services
• Process payments and manage billing
• Personalize your experience with AI-driven insights
• Send service updates, promotions, and support messages
• Enhance security, prevent fraud, and comply with regulations

4. Cookies & Tracking Technologies

Hubfollo uses cookies and similar technologies to track usage, analyze trends, and deliver a personalized experience. You can disable cookies via your browser, though some features may not function properly.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share limited data with:

• Trusted service providers (hosting, payments, analytics)
• Business partners with your consent
• Authorities when required by law

6. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests in improving our services

7. Your Rights (GDPR & CCPA)

You have the right to:

• Access and obtain a copy of your data
• Request correction or deletion of your data
• Restrict or object to processing
• Opt out of marketing communications
• Request portability of your data
• Not be discriminated against for exercising privacy rights (CCPA)

8. Data Retention

We retain personal data only as long as necessary for business purposes, legal obligations, or dispute resolution. Once no longer needed, data will be securely deleted or anonymized.

9. Data Security

Hubfollo implements security measures such as encryption, access control, intrusion detection, and continuous monitoring to safeguard your data. While we strive for complete protection, no system is completely secure.

10. Children’s Privacy

Our services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect data from children. If we discover such data, it will be deleted immediately.

11. International Data Transfers

Your data may be processed outside your home country. Where applicable, we rely on Standard Contractual Clauses (SCCs) and other lawful mechanisms to ensure adequate protection.

12. Third-Party Services

We may integrate with third-party tools such as payment processors, analytics providers, and advertising partners. Each third party has its own privacy practices, and we encourage you to review their policies.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified to you via email or a platform notice. The latest version will always be available on this page with the updated date displayed above.

14. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

Email: privacy@hubfollo.com
Address: Hubfollo Inc., 123 Marketing Street, San Francisco, CA 94105, USA